How to make a healthcare claim

If you’re registered for mybluecross^®, you can submit and track most claims online and more. Not registered yet? Register now to make claims submission easier!

If you prefer to fill out and mail your claims submissions, all forms, including some specialty forms, are available on the Manitoba Blue Cross website on the Forms page.

Ambulance/hospital benefits

• Present your Blue Cross identification card.
• If you are required to pay for these services, submit the itemized receipt for reimbursement.

Prescription drugs

• Submit itemized receipts (specifying name of drug, date purchased, drug identification number, drug cost and amount paid).
• Claims for prescription drugs may be made at any time during the year.

You can also submit claims online at mb.bluecross.ca

Extended health benefits

Submit itemized receipts and required documentation (i.e., doctor's prescription, referral, provincial plan statement).

You can also submit claims online at mb.bluecross.ca

Vision care benefits

Submit itemized receipts from the dispensing optometrist or optician.

Before mailing your claim, please ensure that you have:

1. Identified yourself with your group and contract number (shown on your Identification Card).
2. Signed the claim form.

Note: Blue Cross will not return your original receipts for medical expenses with your benefit cheque/statement. You DO NOT require original receipts for income tax purposes. The Canada Revenue Agency will accept the Statement of Benefits that Blue Cross issues to you with your benefit cheque, so please retain the Statement of Benefits.

You can also submit claims online at mb.bluecross.ca

Dental benefits

Submit itemized receipts from the dispensing optometrist or optician.

Before mailing your claim, please ensure that you have:

1. Take a Dental claim form to your dentist on the first appointment. A separate claim form is required for each member of your family obtaining dental services.
2. Following the examination, the dentist will discuss a proposed course of treatment and possibly book follow-up appointments.
   • If the cost of treatment exceeds $500, or if treatment consists of major dental services (crowns, bridges, orthodontics, etc.) the dentist will have to submit a treatment plan to Manitoba Blue Cross for approval before treatment starts.
   • If the treatment cost is less than $500 or is for basic dental services, the dentist will retain the claim form until the course of treatment has been completed.
3. Your dentist has the option of billing Blue Cross directly, or continuing to bill you. Please inquire at the beginning of treatment how billing will be made. Should your dentist choose to seek payment directly from Blue Cross, it will not be necessary for you to submit the claim. You will be asked to sign the benefits over to the dentist, where indicated on the claim form.

Note: Claims for all benefits listed in this booklet submitted more than two years after date(s) services are provided, will not be accepted.

You can also submit claims online at mb.bluecross.ca